You are here: Home - Household Bills - News -

Government’s bike voucher scheme website crashes on launch

Written by: Emma Lunn
The wheels have come off the government’s plan to get the nation cycling, with a website offering £50 vouchers for bike repairs crashing at launch.

The government launched the “Fix your bike” scheme yesterday with the first batch of 50,000 bike repair vouchers due to become available online just before midnight.

But potential cyclists keen to get their hands on the £50 vouchers were frustrated to find the website was down shortly after launch.

People who tried to register for a voucher received an “Error 404” message and were unable to access the site.

According to reports on Twitter, a handful of people managed to secure a voucher before the site went offline.

Sky News reports that the website eventually started working at about 4am.

Cyclists who want to register for a voucher are directed from the government website to a website run by the Energy Saving Trust.

But those trying to register this morning received a message saying: “Thank you for your interest in the Fix Your Bike Voucher Scheme. There are no vouchers available right now. Vouchers are being released gradually to reflect the capacity of the bike repairers signed up to the scheme. More vouchers will be made available as soon as possible.”

The government website also directs users to an Energy Saving Trust map of participating bike shops so cyclists can plan where they can get a repair. But clicking on this link also takes users to the message above saying vouchers aren’t available, with no map appearing.

Frustrated users took to Twitter to complain, using the hashtag #FixYourBikeVoucherScheme.

The government says that by encouraging people to get old bikes fixed and safe to ride, the scheme will help more people choose cycling over public transport as a convenient way to travel.

Vouchers will be released in batches in order to help manage capacity across participating stores.

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

The savings accounts paying the most interest

If one of your jobs this month is to get your finances in order, moving your savings to a higher paying deal i...

Coronavirus and your finances: what help can you get?

News and updates on everything to do with coronavirus and your personal finances.

Everything you need to know about being furloughed

If you’ve been ‘furloughed’ by your company, here’s what it means…

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week

Read previous post:
Major hedge fund sees customers’ personal data stolen by hackers

SEI Investments has suffered a cyber attack against one of its key vendors, exposing investors’ personal information.