By sending the text, consumers can find out if they’re out of contract and free to switch to a cheaper mobile network
According to TotallyMoney and CredAbility, about a third (29%) of mobile customers are out of contract, meaning they could switch to a new provider without having to pay any additional charges.
Several mobile providers, including BT, EE, O2, Three, and Vodafone, will hike prices over the next week, meaning millions of customers could see their bills soar.
If you’re thinking about upgrading your phone, buying the handset outright and pairing it with a separate SIM-only plan could be a cheaper option. Ofgem estimates this approach could save you an average of 23% compared to a packaged contract.
Alastair Douglas, CEO of TotallyMoney, said: “Over the next week, BT, EE, O2, Three, and Vodafone will all be hiking prices, but if you’re out of contract, you’re free to leave and find a better deal at no additional cost. If you’re unsure where you stand, then all you need to do is text ‘INFO’ to 85075, and you’ll receive a message telling [you] if you can move, and if there are any charges.
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“Loyalty doesn’t pay, and with one in three out of contract, millions of people could save hundreds of pounds. When looking for a new provider, always shop around and consider smaller network providers who’ll often offer better deals and at lower prices. Just check the coverage before you sign up and remember that if you’re not happy with the network, you’ll have a minimum of 14 days to cancel without paying a penalty.”
Aaron Peake, personal finance expert at credit score app CredAbility, said: “If you’re happy with your current provider but want a better deal, it’s worth giving them a call. They won’t want to lose you to a competitor, so they might offer you a discount to stay. But remember, loyalty rarely pays and switching to a new contract could save you money. You can get a SIM-only deal for as little as £5 per month, so it’s worth shopping around.”
