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Buy To Let

The questions your estate agent fears you’ll ask…

Tahmina Mannan
Written By:
Tahmina Mannan
Posted:
Updated:
27/06/2013

Brits spent a staggering £2bn last year on estate agent fees. Follow these tips to make sure you ask the right questions and get your money’s worth…

We asked Russell Quirk, founder of low cost online estate agent eMoov, for some pointers on what to ask when you view a property:

Q: Has there been much interest in the property?

If you really like a property, then there’s no point beating around the bush. Find out what other interest is out there and make an offer accordingly.

Never take an estate agent’s word. Choose a popular slot to view the home and if there are other people looking around either before or after you, then you know it’s popular.

Q: What’s the area like?

A decent estate agent is probably unlikely to admit when an area isn’t up to scratch, but think about the sort of questions that would squeeze the truth from them. Is it a secure location?

Are there schools, parks and restaurants nearby? These are the questions that will give you an indication of how good an area it is.

Q: Would they live there?

Be direct and look carefully for their reaction. If they scrunch up their face and look awkward, you have your answer.

If they say that they live nearby and like the area, then this is usually a good sign.

Q: How long has it been on the market?

Perhaps the most important question of all and one that will give you a precise indication of how desirable the property is.

If it’s been on for more than six months, you need to ask yourself what’s stopping it from being picked up.

Q: Is there room for negotiation?

This is a perfect consideration for anyone on a tight budget but also one that could highlight some potential issues.

If they’re more than happy to meet your demands and accept a lower price, then listen to those alarm bells. If they’re desperate to get someone into the property, then it may not be the one for you.

Q: What improvements would you make?

This might give you an important moment of honesty from your estate agent and is the perfect tactic to get them to show you some of the property’s bad bits that you may have missed the first time around. If they tell you there’s nothing wrong with it, then they’re most likely telling porkies.

Q: Do you have to pay any additional charges?

If entering a flat share in a private community, there may be additional charges that are non-descript in the tenancy agreement.

Some landlords can be sneaky about these types of hidden costs, such as general maintenance fees and parking charges, so make sure you ask them about every part of your monthly bill before signing any documents.

Q: Is there anything that you would want to know about the house if you were buying?

This will almost definitely catch them off guard and in their panic they may identify some of the property’s biggest weaknesses.

Whatever their suggestions are, counter them and ask if what they’ve said is true about that particular property. This tactic always works.

Q: How long have the previous owners lived there?

If you’re looking to buy a property then find out how long the prior owners stayed. If they’ve been there for several years, chances are they have been relatively happy, which always a good sign.

Q: Do you know of any damage to the property?

Exterior damages are easy to spot but can often be missed. Internal damages are often hard to detect until living in a house.

This means that you absolutely must ask your agent the extent to any damages (if any) the property has incurred. Be bold. They have to give you a straight answer.

Q: How did the agent decide on an asking price?

If you’re agent is good at their job, they’ll be able to justify why the property has been valued as it has. If you’re lucky though, they might let you in on a secret and tell you that the seller has over-valued the property. This will then give you some idea on whether there is room for negotiation.

Q: Have any major works been conducted?

Make sure you know of any work that has been recently been undertaken before making a definitive move. If your dream house suddenly collapses because of poor foundational work, the previous owner isn’t liable and you’ll regret not having asked.

By law, estate agents are now obliged to tell you of any issues but the less scrupulous might overlook this.

Q: How much is the Council Tax? And how much are utility bills in the area?

If you can, try and get an exact figure. As an expense, they may seem small at first in comparison to the property, but they are recurring and you have to make sure it’s affordable in relation to your income.

Q: What is broadband like? 

Increasingly one of the most important questions for both men and women. Today we rely on the internet for just about everything, the speed and ease of getting on the net is important.

Q: Can I speak with the seller?

Estate agents traditionally hate this question more than any other because they don’t like homeowners getting in the way of their jargon. However, speaking directly to the landlord or seller can have its advantages.

After all, can an estate agent really tell you how noisy the neighbours are, or what if dodgy people hang out in the area? Of course, they may not give you a candid account either, but if they refuse to speak with you before the transaction, then you’ll know they’ve got something to hide.

Q: Does the property have planning permission or has it had any in the past?

If you’re looking to invest in a property and intend to stay for several years to start a family, space could become an issue. One essential thing to remember to ask is whether or not the property has any planning complications such as a listed status.

They will have records of planning permits if any have been issued in the past. If they have been rejected, then this may cause you problems in the future.

Q: Can I have a trial run?

Not a common request, but why not? If you have any doubts in your mind about the condition of the property or the surrounding area and the owner is willing, ask if you can live in it for a couple of hours.

Walking around in five minutes and then leaving isn’t enough time for you to make this kind of decision and if you’re not brave enough to ask, then at the very least, make sure you see it three or four times.