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ATM-finding app directs users to Post Offices and free cash withdrawals

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Written by: Emma Lunn
21/06/2019
Cash machine provider Link has updated its smartphone app to include Post Office locations where consumers can conduct their everyday banking services over the counter.

Originally launched in 2017, the app will now allow you to see both the location of all 62,500 Link ATMs as well as branches in the Post Office network where customers can deposit and withdraw cash for free from their usual high street bank account and check their balance.

Users can filter search results, for example to find ATMs that provide audio assistance for consumers who are blind or partially sighted, ATMs that will dispense £5 notes, free-to-use ATMs, or those belonging to specific organisations.

It also includes tips on how to stay safe when using an ATM. For the Post Office branches, the app also gives opening times, so customers can make sure their visit is easy and convenient.

Mary Buffee, chief consumer affairs officer at Link, said: “Millions of people rely on cash and for thousands of consumers, the Link ATM app has been a handy tool for locating the nearest ATM. The Post Office allows customers to withdraw cash from their account, so it is sensible to integrate their network to the app so customers have more information at their fingertips. Consumer spending habits are changing, but it’s always good to know where you can cash out when you need it.”

Martin Kearsley, banking director at Post Office, said: “With 93 per cent of people in the UK living within one mile of their nearest Post Office, our branches are convenient and accessible places for customers to pop in and withdraw and deposit cash, as well as check their balance, all over the counter. Being able to find the nearest branch, alongside the UK’s network of ATMs, is great news for our customers and postmasters alike; handy information for customers, and a great way of highlighting just one of the vital services our postmasters offer to their communities.”

The app is available to download for free on both the Apple and Android stores.

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