You are here: Home - Saving & Banking -

Santander’s customers locked out of accounts as app crashes

Written by: Danielle Levy
Santander’s customers took to social media on Friday morning to complain after the bank’s mobile app crashed, leaving them unable to make or receive payments.

Customers complained of being locked out of their accounts after Santander’s mobile app stopped working. Making matters worse, it is payday for many people across the UK.

According to Down Detector, a spike in problems were reported with the app between 6am and 8am on Friday.

One user took to Twitter to ask: “Santander are you having issues again? I seriously wonder why I bank with you, yet again I can’t access my online banking.”

Santander said the issue has now been resolved.

“A small number of customers will have experienced problems logging into our mobile app earlier this morning due to a technical issue. We are sorry for any inconvenience this has caused. The issue has now been resolved and the app is working as normal,” a spokesperson explained.

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

ISAs: your back-to-basics guide for 2018/19

Here’s everything you need to know to make the most of your unused ISA allowance ahead of the 5 April deadli...

A guide to Sharia savings accounts

A number of Sharia savings products have upped their game in recent months, beating more familiar competitors ...

Five ways to get on the property ladder without the Bank of Mum and Dad

A report suggests the Bank of Mum and Dad is running low on funds. Fortunately, there are other options for st...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week

Read previous post:
house piggy bank
House prices fall in England for first time since 2012

UK house price growth remained subdued in March, according to the latest figures released by Nationwide.