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Feb 05, 2019

Financial services companies attract 1000 complaints a day

The Financial Ombudsman Service is taking on more than 1,000 new complaints against financ...

Feb 01, 2019

IT meltdown costs TSB £330m

Close to 80,000 customers left TSB last year following its high profile IT crisis.

Jan 30, 2019

Vodafone tops broadband complaints charts

Vodafone was the most complained about broadband and landline provider between July and Se...

Dec 07, 2018

O2 data outage: how to claim compensation

Mobile phone provider O2 has sought to make amends for Thursday's data outage. Here's what...

Nov 13, 2018

Employees dealing with personal complaints cost UK economy billions

Consumers spend an average of two hours a month dealing with customer service complaints a...

Nov 08, 2018

Brits miss out on £275 as they lack confidence to complain

The art of complaining is at risk of dying out as research shows Brits avoid making compla...

Oct 29, 2018

Complaints to financial firms hit record high

The number of complaints to financial firms hit a new high during the first half of 2018, ...

Oct 16, 2018

Compensation cap for financial complaints to double to £350k

Consumers who complain about a financial firm could receive up to £350,000 in compensatio...

Sep 20, 2018

Water companies under scrutiny as complaints rise

Bristol Water, Surrey-based SES Water and Southern Water are facing greater scrutiny from ...

Sep 13, 2018

Wonga complainants may not receive redress

Wonga customers with outstanding compensation claims and complaints may not receive any re...

Jul 18, 2018

New rail ombudsman to help dissatisfied train customers

A new rail ombudsman is to be set up to improve the complaints procedure for dissatisfied ...

Jun 05, 2018

Better protection for customers of claims management firms

Claims management companies will be regulated by the Financial Conduct Authority (FCA) fro...

May 30, 2018

Payday loan and credit complaints soar

Complaints about consumer credit products and services increased by 40% in 2017/18, accord...

Apr 19, 2018

PPI complaints soar 40% in just six months

Payment Protection Insurance (PPI) complaints rose to 1.55 million in the second half of 2...

Mar 23, 2018

Financial Ombudsman to launch review following damning undercover sting

The Financial Ombudsman Service (FOS) will appoint an independent party to investigate cla...

Mar 13, 2018

Hundreds of thousands of financial complaints may need to be re-examined

The Financial Ombudsman Service has been rocked by claims of ‘severe lack of training’...

12 3

Feb 15, 2019

UK retail sales recover in January

...

Feb 15, 2019

E.ON loses most customers in January

...

Feb 15, 2019

Two-year mortgage rates stand at 2.5%

...

Feb 15, 2019

EDF loses 200,000 customers as earnings tumble

...

Feb 15, 2019

RBS delivers Brexit warning after doubling profits

...

Feb 15, 2019

Seven in 10 Brits have made no plans for end of life care

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Five ways to get on the property ladder without the Bank of Mum and Dad

A report suggests the Bank of Mum and Dad is running low on funds. Fortunately, there are other options for st...

The essential Your Money guide to the April 2018 tax changes

As we head into the 2018/19 tax year, a number of key changes take place to existing policies while some new i...

A guide to switching energy provider

All you need to know about switching from one energy supplier to another.

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

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Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week

RBS warns Brexit uncertainty has gone on for too long - https://t.co/d3kIx5Xzrj #RBS #Brexit
EDF loses 200,000 customers and experiences a tough 2018 - https://t.co/2uw3CIu6eV
Five hacks to lower your energy bills this year - https://t.co/rw16eMSIRH

RT @KLComms: Fancy a getaway with your Valentine? In @YourMoneyUK, Tom Fitzgerald, co-manager of the @EdenTreeIM Amity International fund,…
Fancy a getaway with your Valentine? In @YourMoneyUK, Tom Fitzgerald, co-manager of the @EdenTreeIM Amity Internati… https://t.co/8ytzHlrpz1
The average UK household could save up to £5,950 a year according to research by @Cebr_uk. If you are looking to ma… https://t.co/rmxZZJFVVM

Tag Result: complaints

Financial services companies attract 1000 complaints a day

IT meltdown costs TSB £330m

Vodafone tops broadband complaints charts

O2 data outage: how to claim compensation

Employees dealing with personal complaints cost UK economy billions

Brits miss out on £275 as they lack confidence to complain

Complaints to financial firms hit record high

Compensation cap for financial complaints to double to £350k

Water companies under scrutiny as complaints rise

Wonga complainants may not receive redress

New rail ombudsman to help dissatisfied train customers

Better protection for customers of claims management firms

Payday loan and credit complaints soar

PPI complaints soar 40% in just six months

Financial Ombudsman to launch review following damning undercover sting

Hundreds of thousands of financial complaints may need to be re-examined

News

UK retail sales recover in January

E.ON loses most customers in January

Two-year mortgage rates stand at 2.5%

EDF loses 200,000 customers as earnings tumble

RBS delivers Brexit warning after doubling profits

Seven in 10 Brits have made no plans for end of life care

Newsletter

Five ways to get on the property ladder without the Bank of Mum and Dad

The essential Your Money guide to the April 2018 tax changes

A guide to switching energy provider

What will happen if rates change

Regular Savings Calculator

Online Savings Calculator

Having a baby and your finances: seven top tips

Protecting family wealth: 10 tips for cutting inheritance tax

Travel insurance: Five tips to ensure a successful claim

Money Tips of the Week

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Tag Result: complaints

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