You are here: Home - Household Bills - News -

‘Secret sales codes’ firm fined £200k and banned for five years  

Written by:
A firm that charged customers for ‘secret sales codes’ without consent has been fined £200,000 and banned from the UK market for five years.

German-based Mobtech promised to send “the latest voucher codes, from the hottest retailers” to subscribers via text message.

However, subscribers only received one text message with a voucher offer per month, at a cost of £4.50.

Regulator Phone-paid Services Authority (PSA) received 92 complaints about the service, from people who said they hadn’t consented to be charged.

Jo Prowse, chief executive of the PSA, said: “Mobtech UG totally disregarded our regulations when it charged consumers without consent for a misleading service that they didn’t need or want.

“We welcome the Tribunal’s decision to issue a substantial fine and a ban from the market, which reflect the high level of consumer harm that this company caused.”

The PSA also ordered Mobtech to refund any consumers who claim a refund.

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Unfamiliar banks woo savers with top rates…is your money safe?

If you’ve been keeping an eye on the savings best buy tables, you’ll have noticed some unfamiliar names lu...

What the base rate rise means for you

The Bank of England has raised the base rate by 0.25% to 0.5% – following on from the increase from 0.1% to ...

How to get help with your energy bills

The rise in the energy price cap from April will mean millions of households will pay hundreds of pounds a yea...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week