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Legal group launches PPI commissions claim. Could you be owed thousands?

Legal group launches PPI commissions claim. Could you be owed thousands?
Paloma Kubiak
Written By:
Paloma Kubiak

Law firm Harcus Parker claims six million people could still be owed £2,500 each from mis-sold payment protection insurance (PPI).

Harcus Parker is launching a ‘no win, no fee’ group legal action to help millions of customers reclaim thousands of pounds. The firm has described its PPI group litigation order, launched at Birmingham County Court, as a “new episode” in the PPI scandal.

Damon Parker, Harcus Parker senior partner, said: “For years, banks and credit card companies have found ways to avoid telling customers the whole truth about the commissions they paid themselves. This failure to come clean about the scandal is a stain on the industry and needs to be redressed through settlement or legal means. I urge anyone who thinks they may have a claim to fill out the very simple form on our claims website to see if they are eligible.”

Harcus Parker’s group litigation order is against eight bank and credit card companies including Lloyds Bank, Barclays, HSBC and Santander, and is worth about £18bn.

About 350,000 people have already applied to join the group legal action, but Harcus Parker estimates that more than five million more could be eligible to claim.

What is PPI?

PPI was a type of insurance often added to store cards, credit cards, student loans, mortgages, car finance and other types of loans. It was designed to protect people if they couldn’t keep up with their payments.

But PPI was widely mis-sold for many years. Many people were unaware they had paid for cover or were pressured into buying it. Thousands were sold PPI even though policy exclusions meant they would never be able to make a successful claim.

Between 2011 and 2019, customers who had been mis-sold PPI were paid out a total of £38.3bn. The deadline for mis-selling claims was in 2019 – but Harcus Parker’s group action is not bound by the deadline as it is not claiming on the grounds of mis-selling.

Instead, it claims that banks and credit card companies took commissions of up to 95% when they sold the insurance, and failed to disclose this. This would be a breach of the Consumer Credit Act.

Harcus Parker said its group action is suitable for people who:

  • were sold PPI but have never made a claim
  • had PPI but were denied a pay-out
  • accepted a refund offered by a financial institution but had less than 50% of the commission money refunded

How can I join the claim?

Visit Harcus Parker’s website at

You’ll need to provide:

  • your name, age and email address
  • the name of your lender

Harcus Parker will then get information about your policy, including when you bought it and how much you paid.

Harcus Parker charges 35% plus VAT on successful claims. It said this would fall to 20% plus VAT if the banks involved agree to settle.