National Fraud Intelligence Bureau (NFIB) data released by the Home Office show that rental fraud losses amounted to nearly £9m across about 5,000 reported cases last year.
The 18-29 age group accounted for 48% of all reported rental fraud cases in England, Wales, and Northern Ireland in 2024, with the 30-39 age group accounting for 25%.
The Home Office has launched phase two of its nationwide ‘Stop! Think Fraud’ campaign. Experts warned that rental fraudsters typically target their victims by offering access to properties that do not exist or that are not theirs to rent. They often use fake details and photos, and usually offer prices at well below the market rate, with properties often advertised on social media.
To secure the property or even arrange a viewing, fraudsters will usually demand a deposit or the first month’s rent – cashing in on the fact that many people are desperate to find a home to rent.
Home Office ministers are urging renters to avoid rushing into a quick decision or paying over any money for a property before they have viewed it in person.
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Lord Hanson, fraud minister, said: “Rental fraud is an utterly shameful crime, and this new data should serve as a stark reminder that anyone can be a victim. It doesn’t matter how streetwise and tech-savvy you are, fraudsters will get to anyone who doesn’t stop and think before handing over their money.
“That’s why I am determined to root out fraud from our society, crack down on the callous criminals behind it, and ensure that stronger protections are put in place by the tech companies on whose platforms much of this fraud takes place.”
Oliver Shaw, commander for fraud and cybercrime at the City of London Police, said: “Young people are disproportionally targeted by criminals whilst they look for new accommodation or housing opportunities. This can result not only in a devastating financial loss but can also lead to a negative impact on their mental health. The data from the National Fraud Intelligence Bureau highlights clearly how much of a critical issue this is in affecting 18-29-year-olds.
“That’s why we, as the national lead force for fraud, continue to support the Stop! Think Fraud campaign’s ongoing efforts to raise awareness of this vital issue. And we continue to work to highlight emerging cybercrime and fraud types that could be a threat, understanding the importance of reporting, and advocating ways the public can prevent themselves from becoming victims of fraud.”
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