Energy suppliers could be forced to offer dedicated phone lines for vulnerable billpayers ...
The energy regulator has unveiled its updated code of practice when it comes to involuntar...
British Gas will cut prices for prepayment meter customers from Saturday 1 April, bringing...
An estimated 78% of households on traditional prepayment meters have used their energy bil...
More than 94,000 energy prepayment meters were installed last year without householders’...
The energy regulator has confirmed that the suspension of forced prepayment meter installa...
The energy regulator has urged suppliers to check whether prepayment meters were installed...
The UK government said today that all energy companies had agreed to end forced installati...
November’s energy bill support vouchers have now expired, as it’s revealed one in five...
The energy regulator has asked suppliers to pause forced prepayment meter installations in...
The energy regulator has launched an urgent investigation following claims that agents wor...
Ofgem has opened a review looking at energy firms’ “checks and balances” when it com...
The energy giant says it will no longer remotely switch struggling customers to prepayment...
A watchdog is calling on the total ban of forced prepayment meter installations as more th...
Energy customers have been automatically switched to prepayment meters without their permi...
There has been a slow take-up of prepayment meter customers redeeming the first part of th...
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