Utilita is to pay half a million pounds in redress after overcharging tens of thousands of...
The energy regulator has set out protections for customers struggling with their energy bi...
British Gas is to pay £1.73m for failures in the way it handled changes to prepayment met...
The energy regulator has announced proposals to further support prepayment meter and vulne...
Millions of people on prepayment meters are paying over the odds for their energy, equatin...
The government and energy industry have agreed a package of measures to ensure the most vu...
British Gas has been asked to explain its rationale for switching a prepayment meter provi...
The energy regulator is investigating whether Utilita charged prepayment meter customers a...
British Gas prepayment customers won’t be able to top up with PayPoint from 1 January 20...
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