Millions of billpayers are struggling to afford the cost of gas and electricity, with ener...
Only 71% of £400 prepayment energy vouchers have been used by households – and the Gove...
Ofgem has opened a review looking at energy firms’ “checks and balances” when it com...
A watchdog is calling on the total ban of forced prepayment meter installations as more th...
A cross party group of MPs has called for a moratorium on new prepayment meter installatio...
Utilita Energy is to pay compensation to 25,000 customers who will share the allocated hal...
Millions of Brits received the first £66 towards spiralling fuel costs in October, as a t...
Energy customers have been automatically switched to prepayment meters without their permi...
There has been a slow take-up of prepayment meter customers redeeming the first part of th...
As households struggle with the soaring cost of energy, tens of thousands of billpayers ar...
The number of households with a prepayment energy meter has risen for the first time since...
The energy regulator has set out a number of measures Scottish Power and Utilita must adop...
Ofgem has been branded ‘incompetent’ by a group of MPs following a raft of supplier fa...
More than 14 million people will struggle with the predicted £145 per month energy bill h...
Utilita is to pay half a million pounds in redress after overcharging tens of thousands of...
The energy regulator has set out protections for customers struggling with their energy bi...
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