Consumers spend an average of two hours a month dealing with customer service complaints a...
Payment Protection Insurance (PPI) complaints rose to 1.55 million in the second half of 2...
The Financial Ombudsman Service has been rocked by claims of ‘severe lack of training’...
Payment protection insurance (PPI) continues to account for the largest number of complain...
Consumers made more than two million complaints about financial service firms in the first...
The Bank of Scotland, Direct Line, Sesame and Aviva have topped the Financial Ombudsman Se...
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