Ofgem has published a list of energy firms with major shortcomings in the way they treat v...
The energy regulator has set out protections for customers struggling with their energy bi...
Bulb has paid £1.76m after thousands of customers were blocked from switching to it, were...
The government and energy industry have agreed a package of measures to ensure the most vu...
Energy customers who pay their bill by cash or cheque face a hefty penalty for doing so, r...
Citizens Advice is calling on the energy regulator, Ofgem, to do more to help vulnerable e...
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