Consumer Complaints Archives

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Nov 13, 2018

Employees dealing with personal complaints cost UK economy billions

Consumers spend an average of two hours a month dealing with customer service complaints a...

Nov 08, 2018

Brits miss out on £275 as they lack confidence to complain

The art of complaining is at risk of dying out as research shows Brits avoid making compla...

Oct 29, 2018

Complaints to financial firms hit record high

The number of complaints to financial firms hit a new high during the first half of 2018, ...

Sep 13, 2018

Wonga complainants may not receive redress

Wonga customers with outstanding compensation claims and complaints may not receive any re...

Jun 05, 2018

Better protection for customers of claims management firms

Claims management companies will be regulated by the Financial Conduct Authority (FCA) fro...

May 30, 2018

Payday loan and credit complaints soar

Complaints about consumer credit products and services increased by 40% in 2017/18, accord...

Apr 19, 2018

PPI complaints soar 40% in just six months

Payment Protection Insurance (PPI) complaints rose to 1.55 million in the second half of 2...

Apr 11, 2018

Government unveils raft of consumer protection proposals

The Business secretary has proposed a package of reforms to bolster consumer protections, ...

Mar 27, 2018

Mortgage industry complaints drop as Bank of Scotland tops table

New mortgage complaints dropped by a fifth in the second half of 2017 to 4,498 from 5,647 ...

Mar 23, 2018

Financial Ombudsman to launch review following damning undercover sting

The Financial Ombudsman Service (FOS) will appoint an independent party to investigate cla...

Mar 16, 2018

Currys PC World apologises for overcharging customers on laptop orders

Currys PC World has apologised and said it was ‘urgently re-briefing’ its stores after...

Mar 14, 2018

MP seeks answers from Financial Ombudsman following damning claims

The Treasury Committee chair has written to the chief executive of the Financial Ombudsman...

Mar 13, 2018

Hundreds of thousands of financial complaints may need to be re-examined

The Financial Ombudsman Service has been rocked by claims of ‘severe lack of training’...

Mar 02, 2018

Millions of people take time off work to deal with faulty goods

A charity said the “odds are stacked against consumers” as it reveals more than three ...

Oct 23, 2017

More than three million complaints made in first half of 2017

Payment protection insurance (PPI) continues to account for the largest number of complain...

Jun 13, 2017

Payday loan complaints up 200% in a year

The number of payday loan complaints soared by more than 200% in the last year, while PPI ...

Oct 17, 2019

FCA seeks compensation for Park First investors

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Oct 17, 2019

Government plans cut to minimum shared ownership stake

...

Oct 17, 2019

Boom in electric car sales expected

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Oct 17, 2019

Complaints about financial companies up to 4.29m in first half of 2019

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Oct 17, 2019

Shares and sterling rally as Brexit deal announced

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Oct 17, 2019

“Retirement Living Standards” published to help savers picture their future

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ISAs: your back-to-basics guide for 2018/19

Here’s everything you need to know to make the most of your unused ISA allowance ahead of the 5 April deadli...

A guide to Sharia savings accounts

A number of Sharia savings products have upped their game in recent months, beating more familiar competitors ...

Five ways to get on the property ladder without the Bank of Mum and Dad

A report suggests the Bank of Mum and Dad is running low on funds. Fortunately, there are other options for st...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week

Complaints about financial companies up to 4.29m in first half of 2019 https://t.co/8ttMiNUNRh
Boom in electric car sales expected https://t.co/lfVV7fj8fD
Government plans cut to minimum shared ownership stake https://t.co/Sqsh6S0Tm0

RT @YourMoneyUK: Government plans cut to minimum shared ownership stake https://t.co/Sqsh6S0Tm0
RT @WeareJust_PR: “Families tend not to talk about money and death. But if we don’t talk about these themes it becomes very hard to make pr…
RT @RoyalLondon: Voluntary NI contributions to state pensions have risen - @stevewebb1 hails this as “great news that the message is gettin…

Tag Result: Consumer Complaints

Employees dealing with personal complaints cost UK economy billions

Brits miss out on £275 as they lack confidence to complain

Complaints to financial firms hit record high

Wonga complainants may not receive redress

Better protection for customers of claims management firms

Payday loan and credit complaints soar

PPI complaints soar 40% in just six months

Government unveils raft of consumer protection proposals

Mortgage industry complaints drop as Bank of Scotland tops table

Financial Ombudsman to launch review following damning undercover sting

Currys PC World apologises for overcharging customers on laptop orders

MP seeks answers from Financial Ombudsman following damning claims

Hundreds of thousands of financial complaints may need to be re-examined

Millions of people take time off work to deal with faulty goods

More than three million complaints made in first half of 2017

Payday loan complaints up 200% in a year

News

FCA seeks compensation for Park First investors

Government plans cut to minimum shared ownership stake

Boom in electric car sales expected

Complaints about financial companies up to 4.29m in first half of 2019

Shares and sterling rally as Brexit deal announced

“Retirement Living Standards” published to help savers picture their future

Newsletter

ISAs: your back-to-basics guide for 2018/19

A guide to Sharia savings accounts

Five ways to get on the property ladder without the Bank of Mum and Dad

What will happen if rates change

Regular Savings Calculator

Online Savings Calculator

Having a baby and your finances: seven top tips

Protecting family wealth: 10 tips for cutting inheritance tax

Travel insurance: Five tips to ensure a successful claim

Money Tips of the Week

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Tag Result: Consumer Complaints

News

Newsletter

Money Tips of the Week

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