Tags
Articles tagged 'vulnerable customers'
1-16 of 37 results
News
Regulator finds some firms ‘lack empathy’ with bereaved customers
11/04/2025
Household Bills
The five suppliers that can force-fit energy prepayment meters in your home
21/02/2024
Household Bills
New rules announced to protect vulnerable water customers
14/12/2023
Household Bills
Energy customers who miss payments to get more help from firms
18/10/2023
Household Bills
Tighter prepayment meter installation rules set to stay
28/06/2023
Household Bills
Energy watchdog urges suppliers to offer dedicated phone lines for vulnerable users
03/05/2023
Household Bills
Tighter rules for prepayment meter installations: 10 things suppliers can and can’t do now
18/04/2023
Household Bills
Energy suppliers agree to end forced meter installations
10/02/2023
Household Bills
British Gas investigated over claims agents broke into homes to fit prepay meters
02/02/2023
Household Bills
Thousands of Utilita Energy customers to receive compensation
13/12/2022
Household Bills
Energy regulator names and shames suppliers failing vulnerable users
22/11/2022
Household Bills
Scottish Power and Utilita under fire over vulnerable customer ‘failings’
22/09/2022
Household Bills
End to rip off charges and easier to cancel products…but not yet
27/07/2022
Credit Cards & Loans
Lenders told to act now to help struggling borrowers
16/06/2022
Household Bills
Electricity network to pay £15m after failing vulnerable customers
04/05/2022
Household Bills
Free £15 school meals voucher scheme live
19/01/2021
1-16 of 37 results